Refund Policy

14-day money-back guarantee

New paying subscribers are eligible for a full refund within 14 calendar days of their first payment. To request a refund, contact us at [email protected] with the subject line "Refund Request" and your registered email address. No questions asked.

Subscription renewals

Monthly and annual subscriptions renew automatically. If you wish to cancel, you must do so before your renewal date. Refunds for renewal charges are only issued if requested within 48 hours of the renewal and the account has not been used during that billing period.

Non-refundable cases

Refunds will not be issued in the following cases:

• Refund request made after the 14-day guarantee window
• Account suspended or terminated due to violations of our Terms of Service
• Partial months or unused days on a monthly plan (unless within 14-day window)
• Promotional or discounted plans unless otherwise stated
• Add-ons or one-time feature purchases

Free plan & trial accounts

No charges are applied to free plan users. If you upgrade from a free plan to a paid plan, the 14-day money-back guarantee starts from the date of your first payment.

How to cancel your subscription

You can cancel anytime from your account dashboard under Settings → Billing → Cancel Subscription. Cancellation takes effect at the end of your current billing period. You will retain full access until then.

Refund processing

Approved refunds are processed within 5–10 business days and returned to the original payment method. Processing times may vary depending on your bank or payment provider.

Disputes & chargebacks

We encourage you to contact us before initiating a chargeback with your bank. Unauthorized chargebacks may result in account suspension. We are committed to resolving any billing issues directly and fairly.

Contact us

For any billing or refund questions, reach us at [email protected]. We typically respond within 24 hours on business days.